Stephen West

Product Designer

Stephen started his career working as a website designer in the early days of the web.

His career has taken him from a humble designer to a Senior Digital Art Director and has worked at Publicis Dialog, Chemistry and TMW. Later he had the honour to be hired as Digital Design Director at Embrace where he worked on clients such as Surry Police, BMY Mellon and JP Morgan. Where he honed his user experience skills, creating complex wireframes, design systems and prototypes.

He has regularly freelanced over this career and has often been tempted to take permanent roles and has done so while freelancing at Elevate Credit as Design Manager there, He created and installed a visual design system, substantially reducing the UX debt by 60%-70%. He restructured the design team to create a more user-centric experience by bringing on board a UX designer and starting an optimisation program to seek out opportunities to improve the product performance.

Stephen’s passion extends beyond design. He has an enthusiasm for technology and science. Principally about the human journey and how technology is transforming it. The ability to take on board new technologies to create richer experiences is one of his key strengths.

A confessed food and drink connoisseur, in 2018 he put into motion a goal to set up a food business and now runs a mobile coffee service form a converted Jeep which he operates at Wedding, Festivals, Exhibitions Events. Stephen plans to grow Hixon House Coffee into a franchise and deliver the same level of design success he has had over the last 20 years.

Core skills

Design Systems
Visual Design
User journeys
Rapid Prototyping
Figma and Sketch


Consumer Electronics
In-House, Freelancing,
Agency and Startups

Contact Stephen